Security News > 2020 > January > Brit banking sector hasn't gone a single day of 2020 without something breaking

Brit banking sector hasn't gone a single day of 2020 without something breaking
2020-01-03 16:22

It appears the UK banking system is playing a fiscal game of Top Trumps as both Yorkshire and Clydesdale Bank followed yesterday's example set by Lloyds by not processing payments into customer accounts.

Yorkshire Bank's customer service orifice on Twitter gave up responding publicly to users just before 10am, presumably to focus on the wave of customers bombarding the bank's news emitter.

A cynic might wonder if the same Jim Henson creations responsible for Lloyds' Faster payments did some moonlighting on the systems used by Yorkshire Bank, which also trades as Clydesdale Bank and Virgin Money.

A spokesperson got back in touch with The Reg and told us: "We are aware some customers experienced a delay today with Bacs transactions reaching their accounts. This was caused by the processing date for a Bacs file being incorrect, which delayed transactions showing in customers' accounts."

"We apologise for any inconvenience caused to those customers affected. We are now working to get account balances updated overnight so that correct funds are available from early tomorrow morning. We can assure customers that they will not be negatively impacted financially as a result of this. Anybody with any ongoing concerns should contact the bank through the usual channels."


News URL

https://go.theregister.co.uk/feed/www.theregister.co.uk/2020/01/03/yorkshire_clydesdale_bank_titsup/