Vulnerabilities > Otrs

DATE CVE VULNERABILITY TITLE RISK
2022-02-07 CVE-2022-0474 Information Exposure vulnerability in Otrs Custom Contact Fields
Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually.
network
low complexity
otrs CWE-200
3.5
2021-10-18 CVE-2021-36097 Unspecified vulnerability in Otrs
Agents are able to lock the ticket without the "Owner" permission.
network
low complexity
otrs
4.3
2021-09-06 CVE-2021-36096 Cleartext Storage of Sensitive Information vulnerability in Otrs
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden.
network
low complexity
otrs CWE-312
4.9
2021-09-06 CVE-2021-36093 Unspecified vulnerability in Otrs
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS.
network
low complexity
otrs
5.3
2021-09-06 CVE-2021-36094 Cross-site Scripting vulnerability in Otrs
It's possible to craft a request for appointment edit screen, which could lead to the XSS attack.
network
low complexity
otrs CWE-79
5.4
2021-09-06 CVE-2021-36095 Weak Password Recovery Mechanism for Forgotten Password vulnerability in Otrs
Malicious attacker is able to find out valid user logins by using the "lost password" feature.
network
low complexity
otrs CWE-640
5.3
2021-08-09 CVE-2013-4717 SQL Injection vulnerability in Otrs and Otrs Itsm
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
network
low complexity
otrs CWE-89
8.8
2021-08-09 CVE-2013-4718 Cross-site Scripting vulnerability in Otrs and Otrs Itsm
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
network
low complexity
otrs CWE-79
5.4
2021-07-26 CVE-2021-21440 Unspecified vulnerability in Otrs
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden.
network
low complexity
otrs
6.5
2021-07-26 CVE-2021-21442 Cross-site Scripting vulnerability in Otrs Time Accounting 7.0.0/7.0.19
In the project create screen it's possible to inject malicious JS code to the certain fields.
network
low complexity
otrs CWE-79
5.4