Vulnerabilities > CVE-2024-6540 - Unspecified vulnerability in Otrs
Attack vector
NETWORK Attack complexity
HIGH Privileges required
LOW Confidentiality impact
HIGH Integrity impact
NONE Availability impact
NONE Summary
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x