Vulnerabilities > CVE-2024-23791 - Information Exposure Through Log Files vulnerability in Otrs

An attacker sends random, malformed, or otherwise unexpected messages to a target application and observes the application's log or error messages returned. Fuzzing techniques involve sending random or malformed messages to a target and monitoring the target's response. The attacker does not initially know how a target will respond to individual messages but by attempting a large number of message variants they may find a variant that trigger's desired behavior. In this attack, the purpose of the fuzzing is to observe the application's log and error messages, although fuzzing a target can also sometimes cause the target to enter an unstable state, causing a crash. By observing logs and error messages, the attacker can learn details about the configuration of the target application and might be able to cause the target to disclose sensitive information.