Vulnerabilities > CVE-2020-1768 - Insufficient Session Expiration vulnerability in Otrs

047910
CVSS 5.4 - MEDIUM
Attack vector
NETWORK
Attack complexity
LOW
Privileges required
LOW
Confidentiality impact
LOW
Integrity impact
NONE
Availability impact
LOW
network
low complexity
otrs
CWE-613

Summary

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

Common Weakness Enumeration (CWE)