Vulnerabilities > CVE-2020-1767

047910
CVSS 4.3 - MEDIUM
Attack vector
NETWORK
Attack complexity
LOW
Privileges required
LOW
Confidentiality impact
NONE
Integrity impact
LOW
Availability impact
NONE
network
low complexity
otrs
debian
nessus

Summary

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Nessus

NASL familyDebian Local Security Checks
NASL idDEBIAN_DLA-2079.NASL
descriptionSeveral vulnerabilities have been discovered in the otrs2 package that may lead to unauthorized access, remote code execution and spoofing. CVE-2020-1765 An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce. CVE-2020-1766 Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious JavaScript from a special crafted SVG file rendered as inline jpg file. CVE-2020-1767 Unauthorized view of drafts, change the text completely and send it in the name of draft owner. For the customer it will not be visible that the message was sent by another agent. For Debian 8
last seen2020-06-01
modified2020-06-02
plugin id133318
published2020-01-30
reporterThis script is Copyright (C) 2020 and is owned by Tenable, Inc. or an Affiliate thereof.
sourcehttps://www.tenable.com/plugins/nessus/133318
titleDebian DLA-2079-1 : otrs2 security update
code
#
# (C) Tenable Network Security, Inc.
#
# The descriptive text and package checks in this plugin were
# extracted from Debian Security Advisory DLA-2079-1. The text
# itself is copyright (C) Software in the Public Interest, Inc.
#

include("compat.inc");

if (description)
{
  script_id(133318);
  script_version("1.2");
  script_cvs_date("Date: 2020/02/03");

  script_cve_id("CVE-2020-1765", "CVE-2020-1766", "CVE-2020-1767");

  script_name(english:"Debian DLA-2079-1 : otrs2 security update");
  script_summary(english:"Checks dpkg output for the updated packages.");

  script_set_attribute(
    attribute:"synopsis", 
    value:"The remote Debian host is missing a security update."
  );
  script_set_attribute(
    attribute:"description", 
    value:
"Several vulnerabilities have been discovered in the otrs2 package that
may lead to unauthorized access, remote code execution and spoofing.

CVE-2020-1765

An improper control of parameters allows the spoofing of the from
fields of the following screens: AgentTicketCompose,
AgentTicketForward, AgentTicketBounce.

CVE-2020-1766

Due to improper handling of uploaded images it is possible in very
unlikely and rare conditions to force the agents browser to execute
malicious JavaScript from a special crafted SVG file rendered as
inline jpg file.

CVE-2020-1767

Unauthorized view of drafts, change the text completely and send it in
the name of draft owner. For the customer it will not be visible that
the message was sent by another agent.

For Debian 8 'Jessie', these problems have been fixed in version
3.3.18-1+deb8u13.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description
block directly from the DLA security advisory. Tenable has attempted
to automatically clean and format it as much as possible without
introducing additional issues."
  );
  script_set_attribute(
    attribute:"see_also",
    value:"https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
  );
  script_set_attribute(
    attribute:"see_also",
    value:"https://packages.debian.org/source/jessie/otrs2"
  );
  script_set_attribute(
    attribute:"solution", 
    value:"Upgrade the affected otrs, and otrs2 packages."
  );
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:N/C:N/I:P/A:N");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2020-1765");
  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs2");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:debian:debian_linux:8.0");

  script_set_attribute(attribute:"vuln_publication_date", value:"2020/01/10");
  script_set_attribute(attribute:"patch_publication_date", value:"2020/01/29");
  script_set_attribute(attribute:"plugin_publication_date", value:"2020/01/30");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_copyright(english:"This script is Copyright (C) 2020 and is owned by Tenable, Inc. or an Affiliate thereof.");
  script_family(english:"Debian Local Security Checks");

  script_dependencies("ssh_get_info.nasl");
  script_require_keys("Host/local_checks_enabled", "Host/Debian/release", "Host/Debian/dpkg-l");

  exit(0);
}


include("audit.inc");
include("debian_package.inc");


if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (!get_kb_item("Host/Debian/release")) audit(AUDIT_OS_NOT, "Debian");
if (!get_kb_item("Host/Debian/dpkg-l")) audit(AUDIT_PACKAGE_LIST_MISSING);


flag = 0;
if (deb_check(release:"8.0", prefix:"otrs", reference:"3.3.18-1+deb8u13")) flag++;
if (deb_check(release:"8.0", prefix:"otrs2", reference:"3.3.18-1+deb8u13")) flag++;

if (flag)
{
  if (report_verbosity > 0) security_warning(port:0, extra:deb_report_get());
  else security_warning(0);
  exit(0);
}
else audit(AUDIT_HOST_NOT, "affected");