Vulnerabilities > CVE-2018-11563
Attack vector
NETWORK Attack complexity
LOW Privileges required
LOW Confidentiality impact
LOW Integrity impact
LOW Availability impact
NONE Summary
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
Vulnerable Configurations
Part | Description | Count |
---|---|---|
Application | 28 | |
OS | 1 |
Nessus
NASL family | Debian Local Security Checks |
NASL id | DEBIAN_DLA-1877.NASL |
description | Several security issues have been fixed in otrs2, a well known trouble ticket system. CVE-2018-11563 An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets. CVE-2019-12746 A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then potentially abused in order to impersonate the agent user. CVE-2019-13458 An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS tags in templates in order to disclose hashed user passwords. Due to an incomplete fix for CVE-2019-12248, viewing email attachments was no longer possible. This update correctly implements the new Ticket::Fronted::BlockLoadingRemoteContent option. For Debian 8 |
last seen | 2020-06-01 |
modified | 2020-06-02 |
plugin id | 127920 |
published | 2019-08-20 |
reporter | This script is Copyright (C) 2019-2020 and is owned by Tenable, Inc. or an Affiliate thereof. |
source | https://www.tenable.com/plugins/nessus/127920 |
title | Debian DLA-1877-1 : otrs2 security update |
code |
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References
- https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/
- https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
- https://lists.otrs.org/pipermail/announce/2018/000720.html
- https://lists.otrs.org/pipermail/announce/2018/000720.html
- https://www.otrs.com/category/release-and-security-notes-en/
- https://www.otrs.com/category/release-and-security-notes-en/