Security News > 2024 > March > McDonald's: Global outage was caused by "configuration change"
McDonald's has blamed a third-party service provider's configuration change, not a cyberattack, for the global outage that forced many of its fast-food restaurants to close.
According to a statement shared by the company's Chief Information Officer Brian Rice, the global technology system outage began around midnight CDT on Friday.
The outage still impacts some McDonald's restaurants even though the root issues were "Quickly identified and corrected."
"Notably, this issue was not directly caused by a cybersecurity event; rather, it was caused by a third-party provider during a configuration change."
A spokesperson for McDonald's was not available to clarify what "Not directly caused by a cybersecurity event" means when contacted by BleepingComputer.
McDonald's IT systems outage impacts restaurants worldwide.