Security News > 2024 > February > We can’t risk losing staff to alert fatigue

Missing vital information and growing complacency are not the only problems alert fatigue can cause.

Alert fatigue doesn't just make people complacent and bury important information in noise, it also creates stress.

Education: Employees need to understand the nature and consequences of alert fatigue.

Tune alerts: Tools and alert services can be tuned to make sure people are receiving the right information and at the right time.

Are you sure your whole team needs to know when a hospital in another country has been attacked with ransomware? Can the number of false positives be reduced? Are alerts only coming in during working hours, accounting for time zones? Turn the alert firehose into a more palatable drinking fountain.

Alert fatigue is more than just an annoyance, it turns the advantage of intel into a disadvantage by making security teams complacent, burying important information, and even creating enough stress to cause staff turnover.

News URL

https://www.helpnetsecurity.com/2024/02/14/cybersecurity-teams-alert-fatigue/