Security News > 2024 > February > Google shares fix for Pixel phones hit by bad system update

Google has shared a temporary fix for owners of Google Pixel devices that were rendered unusable after installing the January 2024 Google Play system update.

As previously reported by BleepingComputer, after the January 2024 Google Play system updates came out, some owners of various Google Pixel models experienced internal storage access problems, the inability to open apps or the camera, or even take screenshots.

Today, Google shared a temporary and somewhat complicated fix on the Google Pixel support forums that could help impacted users restore their phones to normal working status.

"We are aware of a storage issue occurring on a small number of Pixel phones that have received the January Google Play system update, causing some devices to behave incorrectly," reads a post by a Google community manager on Pixel's support forums.

While Google is working on a fix that will be pushed out to all Pixel phones via an update, it has released a fairly complicated temporary solution that requires installation of the Android Platform Tools developer toolkit.

Google Pixel phones unusable after January 2024 system update.

News URL

https://www.bleepingcomputer.com/news/mobile/google-shares-fix-for-pixel-phones-hit-by-bad-system-update/