Security News > 2024 > January > Great security or great UX? Both, please

Great security or great UX? Both, please
2024-01-30 06:00

It's the classic battle fought over every app: UX designers hate security measures because they feel these measures inject complexity and make it harder for users to get what they want.

Security teams feel like UX teams design for streamlined workflows and familiar processes at the cost of better security.

The choice between security and UX is an entirely false choice: Security and UX are complementary and self-reinforcing.

Allow users to choose fallback options, but in your UX design, default towards the best combination of security and usability.

These horrible visual CAPTCHAs remain preferred by many security teams even though they are the equivalent of a UX dumpster fire.

The perception of either-or is poisonous: UX and security teams can be friends and work together to improve usability and security.


News URL

https://www.helpnetsecurity.com/2024/01/30/ux-designers-security-measures/