Security News > 2023 > October > Kwik Trip IT systems outage caused by mysterious ‘network incident’
Kwik Trip has been impacted by a wide range of mysterious business disruptions since this weekend that are indicative of a ransomware attack.
Kwik Trip is a US chain of over 800 convenience stores and gas stations in Michigan, Minnesota, and Wisconsin, also operating under the name Kwik Star in Illinois, Iowa, and South Dakota.
Since this past weekend, Kwik Trip employees have told BleepingComputer and reported online that numerous IT systems have suffered outages, with corporate sources refusing to provide any clear reason for these disruptions.
Kwik Trip employees have reported being unable to receive new orders, accept payments using the Kwik Reward system, and access the company's support systems.
BleepingComputer has also learned that this 'network incident'' has impacted Kwik Trip corporate offices' email and phone systems.
While Kwik Trip has since confirmed that they have suffered what they describe as a "Network incident," they have not responded to our emails or issued any statement disputing that this is a security incident.