Security News > 2023 > September > Rogers silent as Canadian customers report internet outages
Rogers customers, primarily those located in Downtown Toronto and parts of Ontario, are reporting outages this week affecting their internet service.
Rogers customers took to X to voice their concerns about internet outages in their area.
Today, Ottawa-based internet customer Megan Ion explicitly asked Rogers if there were any network issues in the Kanata, Ontario area.
"Why is Rogers not communicating with outages or network issues directly to X app so we are up to date. It's not just me. It's many areas apparently."
Rogers does maintain a service interruptions page on its community forums that is supposed to inform customers of any network problems.
Other customers complained of a measly $10 "Compensation" offered by Rogers post hours-long internet disruptions that caused them to spend significant times on customer service phone calls.