Security News > 2023 > June > ChatGPT and data protection laws: Compliance challenges for businesses
What risks do businesses face regarding compliance with data protection laws when using ChatGPT?
ChatGPT is not exempt from data protection laws, such as the General Data Protection Regulation, the Health Insurance Portability and Accountability Act, the Payment Card Industry Data Security Standard, and the Consumer Privacy Protection Act.
Many data protection laws require explicit user consent for the collection and use of personal data.
Data subjects have the right to request the erasure of their personal data under the GDPR's "Right to be forgotten." When using ChatGPT without the proper safeguards in place, businesses lose control of their information and no longer have mechanisms in place to promptly and thoroughly respond to such requests and delete any personal data associated with the data subject.
Regularly review and update data protection policies: It is essential for businesses to maintain up-to-date data protection policies that explicitly address the use of AI models like ChatGPT. These policies should encompass data retention and deletion procedures, data minimization practices, incident response plans, and guidelines for handling customer inquiries or requests related to data privacy.
Data minimization: Data protection principles require companies to remove all PII that is unnecessary from the data they collect.