Security News > 2023 > May > Why Telecoms Struggle with SaaS Security

These changes, coupled with the need for stronger collaboration with third-party vendors, have led them to SaaS applications to handle their CRM. Today, telecoms are using SaaS apps for billing, HR, call management, field operations management, tracking call center effectiveness, and hundreds of other applications.

The advertisers are given access to the telecom's SaaS apps, where they can mine for data and develop powerful marketing and advertising campaigns.

An admin on a SaaS application, for example, may have multiple logins to the SaaS - one through the SSO and one with a username and password to allow access in the event of an SSO outage.

SaaS threat detection involves reviewing data from the entire SaaS stack to identify indications of compromise.

These signs of malware, data breaches and other suspicious events within the SaaS ecosystem can direct the security team to any compromised account, and allow them to mitigate the threat.

SaaS Security Posture Management is the first line of SaaS defense.

News URL

https://thehackernews.com/2023/05/why-telecoms-struggle-with-saas-security.html