Security News > 2023 > February > Eurostar forces 'password resets' — then fails and locks users out
Users who visit the password reset link are met with "Technical problems," thereby making it impossible for them to reset their password or log in to their accounts.
Eurostar password reset bug is locking passengers out.
"To continue using your Eurostar account, you'll need to reset your password," reads the email.
Upon every successful log in attempt, users are presented with the password reset interstitial that won't let them access their account until a password reset is performed.
In a long Twitter thread posted Friday, Eurostar admitted being aware of users met with issues when attempting to access Club Eurostar accounts and blamed it on ongoing maintenance.
This does not seem to work as a solution for anyone [1, 2]. Eurostar last enforced a widespread password reset in 2018 when it had experienced a data breach, as reported by The Telegraph at the time.