SaaS applications investment growing despite underutilization of app licenses by employees

2021-09-23 03:30

Business investment in SaaS applications continues to climb despite widespread underutilization of app licenses by employees.

The data also shows 56% of all apps are Shadow IT, or owned and managed outside of IT. The SaaS market has been growing ever since Amazon built the first public cloud and is projected by Gartner to be nearly $140B by 2022.

The rapid growth of SaaS can lead to SaaS sprawl, and every SaaS purchase outside of IT has the potential to expand a company's security risk and create fragmentation that prevents employees from doing their best work.

"Our new report reveals many businesses may have a much larger blind spot than they realize when it comes to their SaaS portfolio. CIOs and IT teams need to understand the complete picture of apps they have, what value their employees are getting out of those apps and how those apps affect their security and compliance standards."

According to the data, the average company has a whopping 254 SaaS apps.

The average app engagement over 60 days was 45%, revealing that less than half of licensed employees are regularly using the apps available to them.

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