MSPs that cannot modernize will find themselves and their clients falling behind

2021-09-16 03:30

The survey found that even satisfactory MSPs are falling short in certain key areas: cloud strategy, security, and IT spending.

MSPs and their clients falling behind as remote workforce evolves.

As remote and hybrid workforces continue to evolve at a breakneck pace, MSPs that cannot modernize will find themselves-and their clients-falling behind.

"Are they still heavily reliant on file servers, or are they migrating to cloud services and Microsoft Teams? Are they helping to cut down on excess applications and alerts? These are some of the things we look for when identifying MSPs embracing modern solutions versus those stuck in their ways and ultimately holding their clients back. Modern MSPs should be working for users, not against them."

MSPs need to modernize by actively embracing new technologies, like cloud, collaboration, monitoring, and security solutions, highlighted in the survey as having the least recognition as part of MSP's offerings.

If MSPs are going to charge more for their services, as respondents fear, users will start asking themselves what they are really getting in return.

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