Security News > 2021 > April > Outages Blamed on Malware Still Plaguing Budget Airlines
A technology provider says a malware attack triggered a dayslong outage that has caused reservations systems to crash at about 20 low-cost airlines around the world.
A spokeswoman for Radixx's parent, Southlake, Texas-based Sabre Corp., said Friday that the company was beginning to restore service to airline customers.
Kristin Hays said the company reported the incident to the FBI. Radixx said its system operates separately from those used by some larger airlines that are Sabre customers.
South African budget airline FlySafair said it created a "Mini booking platform" that let customers buy one-way tickets for flights through next Tuesday.
Vietravel Airlines, a new carrier in Vietnam, said it was doing system maintenance but was still selling tickets at airport counters.
Outages at airline technology systems happen regularly, snarling flights and making it impossible for customers to make reservations.