Security News > 2021 > April > Rogers is down: Canadian users report voice and data outages
Rogers is currently affected by a nationwide outage in Canada that prevents customers from accessing wireless voice and data services.
The outage started at approximately 1 AM, with users taking to social media to voice their frustration that they can't access voice or data.
Rogers has acknowledged the outage in their community forums where they state "Some wireless customers" are experiencing a service interruption.
Some wireless customers are experiencing an intermittent service interruption for wireless voice and data services.
"We have identified the root cause of the service issues and pinpointed a recent Ericsson software update that affected a piece of equipment in the central part of our wireless network. That led to intermittent congestion and service impacts for many customers across the country."
Rogers wireless calls, SMS & data services are starting to return to normal for our customers.