Security News > 2021 > January > SOC analysts overloaded, but role more important than ever

Organizations are spending more to account for widespread security operation center challenges including growing security management complexity, increasing analyst salaries, security engineering and management outsourcing costs, yet are still dissatisfied with the outcomes, Ponemon Institute and FireEye reveal.

"The findings of the Ponemon Economics of the SOC report show that organizations are facing an onslaught of rising security operations costs, but despite these increased investments, are still unhappy with their ability to combat growing cyberthreats," said Chris Triolo, VP of Customer Success, FireEye.

SOC analysts overloaded and unhappy, despite increasing salaries.

Increasing investments in new XDR and security automation tools show promise to reduce security engineering costs, boost SOC performance and employee morale.

Despite current ROI perception, respondents noted that the SOC is more important than ever to having a strong security posture.

The SOC is essential: The number of respondents who said their SOC is essential or very important increased from 73 percent last year to 80 percent now.

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