Security News > 2020 > October > Biggest WAN pain points: Security and service flexibility

Corporate WANs are failing to deliver on businesses' priorities, with 55% of respondents citing security is the biggest pain point, 43% service flexibility, 36% supplier performance, and 35% network congestion, according to a survey from Telia Carrier.

The research was conducted in four of the world's biggest markets - the US, the UK, Germany and France - and provides insights into the evolution of the corporate WAN and cloud adoption from the top of business.

With 90% of the survey's respondents confirming that their enterprises rely on the public internet for some or all of their wide area network services, 48% of them say the impact of a corporate WAN outage exceeding 24 hours would be catastrophic.

This is not just because WAN technology is still evolving and suppliers need to improve their customer experience, but also because the WAN ecosystem hasn't been fully understood: knowledge gaps about the internet and its various tiers have made decision-making difficult.

Bandwidth, service flexibility and customer support are enterprises' top three priorities when deciding on a local network partner or ISP to connect to their preferred cloud-service providers.

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