Melrose Labs partners with Phronesis to develop new identity verification services to protect businesses

2020-09-22 00:30

Following the launch of its voice and messaging services earlier this year, Melrose Labs' new partnership will see the platform develop new identity verification services that will protect businesses and improve customer engagement.

The new offerings will also enhance Melrose Labs' existing Identity and Location, and One-Time Password services.

"Identity verification is essential to reducing fraudulent activity and is a key part of ensuring secure and trustworthy customer engagements in online transactions. Our new partnership with Phronesis Technologies will allow us to develop new services and enhance our existing offerings."

The platform's new identity verification services will be offered to organisations in the public and private sector through its Identity product line.

"Identity verification is becoming increasingly important to companies across several sectors, particularly those where additional layers of verification are essential. In part, this comes from increased online transactions and new regulations around Strong Customer Authentication. The area of ID verification has seen significant growth over the last few years, and we believe that the services we're developing will rise above traditional offerings."

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