Security News > 2020 > July > 75% of cardholders prefer contactless cards to other payment methods

Based on responses from 1,000 U.S. cardholders who are familiar with contactless credit/debit card or "Tap and pay" technology, a new Entrust Datacard survey reveals that 75% of U.S.-based payment cardholders prefer contactless cards as their primary payment method over chip insert, card swipe, mobile pay and cash.

According to the survey's results, 83% of respondents believe contactless cards are here to stay and 61% believe it's at least somewhat of a priority to have a contactless feature on their credit or debit card.

While contactless cards are gaining momentum with many in the U.S., the majority of consumers are still unaware of their card replacement options should they not have a contactless chip, or the card is lost or stolen.

With respondents citing sanitation and speed as benefits of contactless cards, now is the opportune time for banks to educate their customers on the benefits of replacing their card with a contactless card from their bank.

Despite contactless cards growing in popularity, many consumers are unaware of whether or not their banks or credit unions offer instant issuance or replacement of contactless debit or credit cards.

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