Security News > 2020 > June > Companies still struggle with SOC staff shortages, security skills gap

Exabeam's 2020 State of the SOC Report reveals that 82% of SOCs are confident in the ability to detect cyberthreats, despite just 22% of frontline workers tracking mean time to detection, which helps determine hacker dwell time.

Compounding this unfounded confidence, 39% of organizations still struggle with SOC staff shortages and finding qualified people to fill the cybersecurity skills gap.

"From 2018-2019, we learned that dwell time - or, the time between when a compromise first occurs and when it is first detected - has grown. Based on this, it is surprising for SOCs to report such inflated confidence in detecting cyberthreats," said Steve Moore, chief security strategist at Exabeam.

"We see great progress in the SOC with attention paid to employee well-being, measures for better communication and more. However, disparate perceptions of the SOCs' effectiveness could be dangerously interpreted by the C-suite as assurances that the company is well-protected and secure, when it's not."

23% of SOC personnel across the U.S. and 35% across Canada report being understaffed by more than 10 employees.

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