Security News > 2020 > June > Zoom Not Offering End-to-End Encryption to Free Users to Help Law Enforcement
Zoom's chief executive revealed on Tuesday that free users will not be offered end-to-end encryption as the company wants to assist the FBI and local law enforcement in their investigations.
Zoom has promised to take action and it has already started implementing measures that would help it address security and privacy concerns.
During a conference call following the release of financial results for the first quarter of fiscal year 2021, Zoom CEO Eric Yuan told investors that they do not want to offer this kind of protection to free users, which are more likely to abuse the platform, as the company wants to work with the FBI and local law enforcement if people use Zoom for "Bad purposes."
He says the vast majority of abuse comes from people who use Zoom for free and the company plans on taking measures that would "Create friction and reduce harm."
Stamos pointed out that if end-to-end encryption is enabled, Zoom's Trust and Safety team will not be able to enter a meeting they believe to be abusive - this is now possible without end-to-end encryption - and there will be no backdoor to facilitate such access.