Security News > 2020 > May > Remember when Securus was sued for recording 14,000 calls between prison inmates and lawyers? It just settled
Literal locked-down market biz Securus Technologies has settled a class-action lawsuit over illegally recorded prison phone calls, promising to improve its systems while avoiding a massive damages bill stretching to tens of millions of dollars.
Two former prisoners and a criminal defense attorney sued the Texan company after it was revealed the prison communications provider had recorded more than 14,000 legally protected conversations between inmates and their lawyers in California.
A US federal judge in San Diego decided the lawyers would have to prove that Securus intended to record the privileged calls.
In terms of fixing the problem, the comms provider said it would create a new "Private call" option for protected calls with attorneys and physicians.
Securus only has a 20 per cent market share in the prison phone system that is farmed out to private companies.