Security News > 2020 > April > Zoom pledges to find, fix security and privacy issues

Zoom, in particular, has witnessed a massive influx of new users, which lead to increased scrutiny from information security researchers.

Zoombombing, additionally exacerbated by lax privacy and security choices made by users and vulnerabilities that allow for the creation of tools like zWarDial, which automates Zoom meeting discovery.

Most importantly, Zoom Video Communications's CEO Eric Yuan publicly pledged that, for the next 90 days the company will temporarily stop working on new features and shift all their engineering resources to focus on trust, safety, and privacy issues.

He apologized for the company failing short of the community's privacy and security expectations, said that many of the issues were due to the fact that Zoom was built primarily for enterprise customers.

"We did not design the product with the foresight that, in a matter of weeks, every person in the world would suddenly be working, studying, and socializing from home. We now have a much broader set of users who are utilizing our product in a myriad of unexpected ways, presenting us with challenges we did not anticipate when the platform was conceived. These new, mostly consumer use cases have helped us uncover unforeseen issues with our platform," he noted on Thursday, and promised to "Make Zoom better."

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