Security News > 2020 > January > Citrix Analytics for Performance: Identifying performance issues at the individual user level

To help companies do this, Citrix Systems announced the launch of Citrix Analytics for Performance, a next-generation service that goes beyond monitoring server-side infrastructure, and enables IT administrators to identify performance issues at the individual user level and proactively address them to deliver a superior experience that engages employees and keeps them happy and productive.

"Modern employees expect consumer-like experiences in how they access their enterprise applications. And they have zero tolerance for poor system performance that slows them down," said Steve Wilson, Vice President of Product for Workspace Ecosystem and Analytics, Citrix.

"With Citrix Analytics for Performance, IT can gain a clear view into the end-user's experience and the health of the apps they rely on within Citrix Virtual Apps and Desktops to provide a consistent, reliable experience that drives increased satisfaction and improved productivity."

Improving the UX. Using a proprietary machine learning engine that integrates real-time telemetry from Citrix Virtual Apps and Desktops, Citrix Analytics for Performance quantifies a user's experience into a unique "UX Score," taking into account not just machine performance, but items that impact application access such as user logon time, network latency and even network stability.

Effectively scale environments based on actual usage and load. Holistically assess and report on system performance and user experience.

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