Vulnerabilities > CVE-2021-36097 - Unspecified vulnerability in Otrs
Attack vector
NETWORK Attack complexity
LOW Privileges required
LOW Confidentiality impact
NONE Integrity impact
LOW Availability impact
NONE Summary
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
Vulnerable Configurations
| Part | Description | Count |
|---|---|---|
| Application | 19 |