Vulnerabilities > CVE-2020-11463 - Improper Privilege Management vulnerability in Deskpro
Attack vector
NETWORK Attack complexity
LOW Privileges required
NONE Confidentiality impact
PARTIAL Integrity impact
NONE Availability impact
NONE Summary
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.
Vulnerable Configurations
| Part | Description | Count |
|---|---|---|
| Application | 1 |
Common Weakness Enumeration (CWE)
Common Attack Pattern Enumeration and Classification (CAPEC)
- Restful Privilege Elevation Rest uses standard HTTP (Get, Put, Delete) style permissions methods, but these are not necessarily correlated generally with back end programs. Strict interpretation of HTTP get methods means that these HTTP Get services should not be used to delete information on the server, but there is no access control mechanism to back up this logic. This means that unless the services are properly ACL'd and the application's service implementation are following these guidelines then an HTTP request can easily execute a delete or update on the server side. The attacker identifies a HTTP Get URL such as http://victimsite/updateOrder, which calls out to a program to update orders on a database or other resource. The URL is not idempotent so the request can be submitted multiple times by the attacker, additionally, the attacker may be able to exploit the URL published as a Get method that actually performs updates (instead of merely retrieving data). This may result in malicious or inadvertent altering of data on the server.