Security News > 2021 > September > Microsoft investigates Outlook issues with security keys, search

Microsoft is investigating several issues impacting Outlook customers and leading to problems related to security keys, search results, and more.

"Adding a Gmail account to Outlook while using a security key for 2-step verification causes this error: This browser does not support security keys," Microsoft revealed on its list of recent issues in Outlook for PC. Redmond is also looking for a fix to address reports of search results for Outlook Suggested Searches being inaccurate, incomplete, or missing.

The Outlook team is currently investigating the search and follow-up flag issues and will publish an update when more info is available.

Outlook customers who are experiencing problems adding their Gmail accounts to the Outlook client can work around the issue by selecting a different MFA method.

In July, Redmond also rolled out an Outlook for Microsoft 365 fix for issues causing the client to crash on systems where users tried using the Search bar or Search Suggestions features.

One month earlier, Microsoft fixed another bug causing Microsoft 365 users to experience authentication issues when logging into desktop client apps like Microsoft Teams, Microsoft Outlook, and OneDrive for Business.

News URL

https://www.bleepingcomputer.com/news/microsoft/microsoft-investigates-outlook-issues-with-security-keys-search/