Security News > 2021 > July > Akamai Software Update Triggers Internet Outages

Akamai Software Update Triggers Internet Outages
2021-07-22 19:36

Websites were briefly knocked offline Thursday after a software update triggered a glitch at network specialty firm Akamai.

Reports of internet outages from locations around the world spiked at website Downdetector, with US-based Akamai saying some websites were offline for as long as an hour.

"A software configuration update triggered a bug in the DNS system, the system that directs browsers to websites," Akamai said in a post.

Rolling back the software update fixed the problem, according to Akamai, which apologized for the trouble.

The disruption affecting banks, airlines and other online services came just weeks after Akamai was at the heart of a major online outage that hit bank and airline websites on both sides of the Pacific.

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