4 Ring Employees Fired For Spying on Customers

2020-01-09 16:57

Smart doorbell company Ring said that it has fired four employees over the past four years for inappropriately accessing customer video footage.

"In each instance, once Ring was made aware of the alleged conduct, Ring promptly investigated the incident, and after determining that the individual violated company policy, terminated the individual," according to Ring's Jan. 6 letter, obtained by Motherboard.

Ring said employees have access to live feeds only when customers grant them permission, solely for troubleshooting a device issue.

Senators also demanded that Ring address a separate report earlier this year that alleged that Ring employees in Ukraine were provided with "Virtually unfettered access" to a folder containing every video created by every Ring camera globally, and that some U.S. Ring executives and engineers were given "Highly privileged access to the company's technical support video portal, allowing unfiltered, round-the-clock live feeds from some customer cameras."

In response, Ring said this week that the research-and-development team in Ukraine does not have unrestricted access to its video database: "The R&D team in Ukraine can only access publicly available videos and videos available from Ring employees, contractors and friends and family of employees or contractors with their express consent," it said.

News URL

https://threatpost.com/four-ring-employees-fired-spying/151689/